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Frequently Asked Questions

Air conditioner cleaning helps remove dust, allergens, mould, and debris. This improves air quality, enhances cooling performance, boosts system efficiency, and lowers energy bills. Regular maintenance ensures your AC operates at its best, keeping your home or business comfortable year-round.

For most systems, annual cleaning is sufficient. However, high-use commercial units or those in humid or dusty environments may need servicing every 3-6 months. Regular cleaning prevents issues like reduced cooling, mould growth, and higher energy costs.

Reduced cooling performance, musty odours, increased energy bills, visible mould, and allergy symptoms are common indicators. If you notice ice buildup or water leaks, it’s time to schedule a professional cleaning.

Yes, dirty air conditioners can spread mould, dust, and bacteria, causing respiratory issues and allergies. Regular cleaning ensures healthier air for your family or workplace.

Absolutely. We use non-toxic, eco-friendly cleaning solutions that are safe for your AC, pets, and family. These products effectively clean without causing harm.

Questions About Specific AC Types

Refresh Service is ideal for regularly maintained units needing a light clean. Revival Service is a more thorough option for heavily soiled or neglected units.

No, external condenser cleaning is an add-on service but highly recommended for optimal system performance.

Typically, it takes 30-60 minutes, depending on the system's condition and type of cleaning required.

Duct cleaning eliminates accumulated dust, allergens, and mould from air pathways, ensuring cleaner and healthier air circulation.

Yes, commercial systems require cleaning every 3-6 months due to higher usage and debris accumulation.

Other AC Types

Portable ACs collect dust and mould, just like other systems. Regular cleaning prevents odours, inefficiencies, and potential health risks.

Portable air conditioners should be cleaned at least once per season for optimal performance.

Yes, window ACs are more exposed to outdoor elements, making them prone to dirt and debris buildup. Extra care is required during cleaning.

Yes, especially in restaurants or commercial spaces. Our service eliminates grease and grime to restore efficiency.

External condensers should be cleaned at least once a year to maintain cooling efficiency and extend their lifespan.

Pricing and Payment FAQs

Costs depend on the unit type and the level of cleaning required. Contact us for a personalized quote.

Yes, commercial rates vary. Contact us to get a detailed quote based on your needs.

We accept card payments, cash, and bank transfers for your convenience.

Pre and Post Cleaning Information

No, we bring all the necessary tools and eco-friendly cleaning solutions. The only thing we might need is access to a water outlet.

Not at all. Our technicians are trained to clean safely without causing any damage to your system.

Please clear the area around the AC, cover electronics, and remove furniture or items that could be damaged by water.

Yes, some units may drip for 10-15 minutes. Placing a towel beneath the unit will help manage this.

No, we don’t charge booking or cancellation fees. We do ask for responsible scheduling to avoid unnecessary disruptions.

No, our cleaning process is completely safe for pets and uses non-toxic solutions.

Safety and Warranty FAQs

Yes, we are insured up to 10 million AUD to protect your property and provide peace of mind.

Yes, we provide a 12-month mould-free warranty on all cleaning services.

Yes, we only use eco-friendly and non-toxic products safe for your home and the planet.

Yes, all our technicians are highly trained and certified to handle various types of air conditioning systems.

Other FAQs

We serve Melbourne and the surrounding areas. Contact us to confirm if we cover your location.

Yes, we provide priority scheduling for urgent cleaning needs.

Yes, we offer service contracts with a 25% discount for: Residential Units: Book within 6 months. Commercial Units: Book within 3 months.